A Work Order is the backbone of 'Going out there and getting sh*t done'.
Ever had that moment when the office printer decides to eat important documents right before a meeting? Or when the AC in your shop floor decides summer is the perfect time to take a vacation? That's when someone (most probably you) throws their fists towards the heavens and exclaims, "We need to put in a work order."
But what exactly is this magical "work order" thing?
At its core, a work order is a formal request to get something fixed, maintained, or installed. Think of it as the paper trail (or digital trail these days) that takes your maintenance problems from "somebody should really fix that" to "somebody is actually fixing that."
A typical work order includes:
Description: The forklift makes a sound like an angry cat when you back up.
Location: Warehouse B, near the loading dock.
Priority: Fix ASAP unless you want angry cat sounds all day.
Who: Jim from shipping, who is now wearing 'noise canceling' headphones.
When: After Jim's mental breakdown at 9:15 AM.
You might think, "Can't I just tell the maintenance guy when I see him in the break room?" Sure, if you want your request to disappear into the void of forgotten break room conversations.
Work orders create accountability. They ensure nothing falls through the cracks and give maintenance teams a way to prioritize tasks. They also create a history of repairs, which is very helpful when that same printer jams for the 5th time in a month, and someone finally asks, "Maybe we should just get a new one?"
Free CMMS is exactly what the name suggests - a Computerized Maintenance Management System (CMMS ) that helps you manage your work orders and maintenance operations. The kicker? It's completely free for five team members - all features included. Yes, you read that right. No trial periods that mysteriously end just when you've got everyone on board, no surprise charges, just free work order software that actually works.
Work orders are automatically generated based on the maintenance schedules you set for your assets. You can also create work orders manually via the web and mobile apps.
Work orders are automatically assigned to the relevant team member and can be tracked on the web or mobile app.
Work orders can have one of two statuses ....
To Do
Done
.... and one of two priorities.
Normal
Urgent
Some work orders may involve a high risk to life and property. Such work orders can be assigned a 'High Risk' flag.
Predefined 'Maintenance Schedules' form the basis for generating work orders. These maintenance schedules can be Calendar based or Event based.
Calendar based Maintenance Schedules.
As the name indicates ....
You can create Daily, Weekly, Monthly, or Yearly repeating maintenance schedules for your assets.
You can specify a 'Start Date' and 'End Date' for each maintenance schedule.
You can attach one or more Team Members to each maintenance schedule.
Work orders are automatically generated based on these maintenance schedules and added to the calendar of the associated team member(s).
New work orders are generated around midnight for the subsequent day/week/month/year.
You also have the option of generating the next work order only after the current one is closed.
Event based Maintenance Schedules.
You can generate work orders when certain event conditions are met - like when a generator runs for so many hours, or when a turbine completes so many RPM's.
Event based maintenance schedules may require an API integration with your IOT or SCADA systems. Work orders can be generated based on readings from your IOT/SCADA devices and some business rules that you can set.